FAQs

You can check your order status by logging into your account and visiting the orders section. There you will find detailed information about all your current and past orders.

Standard shipping typically takes 3-5 business days within Saudi Arabia. International shipping may take 7-14 business days depending on the destination country.

Shipping costs are calculated based on your location and the weight of the products. We offer free shipping on orders over 500 SAR within Saudi Arabia.

When a product is out of stock, you can sign up for notifications to be alerted when it becomes available again. Most products are restocked within 2-3 weeks.

Each product page includes detailed specifications and compatibility information. If you are still unsure, our technical support team is available to help you determine compatibility before making a purchase.

All our products come with at least a 1-year warranty against manufacturing defects. Some premium products offer extended warranties of up to 3 years. Specific warranty information is listed on each product page.

We accept credit/debit cards, PayTabs, bank transfers, and cash on delivery for orders within Saudi Arabia.

Once we receive your returned item, refunds are typically processed within 3-5 business days. The time it takes for the refund to appear in your account depends on your payment method and bank.

Yes, we use industry-standard encryption and security protocols to protect your payment information. We do not store your credit card details on our servers.

Yes, we provide technical support for all our products. Our team of experts is available to help you with installation, troubleshooting, and any other technical issues you may encounter.

You can contact our technical support team via email, phone, or live chat during our business hours (9:00 AM - 9:00 PM, Sunday through Thursday).